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Head of Skills, Information & Support Services

Vacancy Details

Salary: £48,470 to £51,078 per annum
Location: London
Region: London
Job Type: Grade 6
Category: Permanent- Full Time
Closing Date: 09/29/2019
Date Posted: 09/11/2019
Reference: 0000033490


Please note: we reserve the right to close any of our vacancies early.

Vacancy Details

Contract type: Permanent
Location: London, covering South East
Hours: 9am – 5pm, Monday to Friday
Working pattern: 35 Hours per week
Interview dates: 9th October 
Salary: £44,365 to £46,973 per annum plus £4,105 pro rata per annum London weighting

We cannot provide sponsorship for the role.

As this role requires an Enhanced Disclosure check the start date for the successful candidate will only be confirmed upon receipt of the check. 

We’re recruiting for a Head of Skills, Information & Support services, to lead the delivery of regional SIS services to people with sight loss and their families, in line with our strategy and five-year plan, based on regional need and demographics. 

The successful candidate will provide inspiring leadership to all regional staff and volunteers to ensure the delivery of effective, safe services to people living with a vision impairment and their families. We’re looking for someone to effectively engage with key partners and stakeholders to find ways to reach more people with sight loss with SIS services, and support national initiatives that have a regional impact and relevance.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the Job Description below. Requirements include;

Ability to lead on internal and external communications with effective public speaking and presentation skills.  
Proven track record of leading and performance managing a multidiciplinary team of staff working with vulnerable adults and children and young people.
Excellent interpersonal skills with the ability to inspire, motivate and collaborate with a range of stakeholders.
Experience of working in the third sector.

For more information on this role, the requirements and our benefits package, please see the documents attached below. 

How to apply: Applications can be made using the online application form. As part of our safer recruitment policy, we do not accept CVs for job applications.

Working at Guide Dogs

Working at Guide Dogs is much more than just a job. Through the values that guide our work, we make a real difference, and change lives. 

We believe that well-being at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for Guide Dogs.

As a member of staff, we offer you a wide range of benefits to suit your individual needs. These include; 26 days’ holiday plus bank holidays (rising to 28 days after 3 years' service), flexible benefits package and a defined contribution group personal pension plan. 


Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.


Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.


Salary: £44,365 to £46,973 per annum + London weighting
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